Privacy Policy

Deep Visuals AI Platform

Last Updated: July 6, 2025

Our Commitment to Privacy

At Alain Dimabuyo, sole proprietor (d.b.a. LUID Developers), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI platform services.

Information We Collect

Personal Information

  • Account information (name, email address, password)
  • Profile information and preferences
  • Payment and billing information (processed by Paddle)
  • Communication preferences

Usage Information

  • API calls and requests made to our services
  • Usage patterns and frequency of service usage
  • Error logs and system diagnostics
  • Performance metrics and response times

Content Data

  • Input text, prompts, and queries you submit
  • Generated content and AI outputs
  • Files and documents you upload for processing
  • Session data and conversation history

Technical Information

  • IP addresses and device information
  • Browser type and version
  • Operating system and platform details
  • Access times and referring URLs

How We Use Your Information

Service Provision

  • Process your AI requests and generate responses
  • Maintain and improve service performance
  • Provide customer support and technical assistance
  • Calculate usage-based billing and process payments

Service Improvement

  • Analyze usage patterns to improve AI models
  • Optimize system performance and reliability
  • Develop new features and capabilities
  • Conduct research and development activities

Communication

  • Send service-related notifications and updates
  • Respond to your inquiries and support requests
  • Provide important security and policy updates
  • Send marketing communications (with your consent)

Data Sharing and Disclosure

Third-Party AI Providers

We share your content with AI service providers (OpenAI, Anthropic, Google, Replicate, etc.) to process your requests. These providers have their own privacy policies and data handling practices.

Payment Processing

Payment information is processed by Paddle, our payment processor. We do not store complete payment card information on our servers.

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

Security Measures

  • Encryption of data in transit and at rest
  • Secure authentication and authorization systems
  • Regular security audits and vulnerability assessments
  • Access controls and principle of least privilege
  • Monitoring and logging of system activities

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Usage logs are typically retained for 12 months for billing and support purposes.

Data Breach Response

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law within 72 hours of discovering the breach.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access Rights

  • Request access to your personal data
  • Obtain copies of your information
  • Understand how your data is processed

Control Rights

  • Update or correct your information
  • Delete your account and data
  • Restrict processing of your data

Portability Rights

  • Export your data in a common format
  • Transfer data to another service
  • Request data in machine-readable format

Objection Rights

  • Object to processing for marketing
  • Withdraw consent at any time
  • Opt out of automated decision-making

Cookies and Tracking

Types of Cookies

  • Essential Cookies: Required for basic functionality and security
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and preferences
  • Authentication Cookies: Keep you logged in securely

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our service.

International Data Transfers

Our services may involve transferring your data to countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification schemes and codes of conduct
  • Binding corporate rules where applicable

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18, we recommend parental guidance when using AI services.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after any modifications constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer: support@luiddevelopers.com

Data Protection: support@luiddevelopers.com

General Support: support@luiddevelopers.com

Sole Proprietor: Alain Dimabuyo

Business Name: LUID Developers

We will respond to your privacy-related inquiries within 30 days of receipt.